CommunicationLast updated April 11, 2025
There are notable gaps in information flow and clarity across departments
Why It Matters
Poor cross-functional communication creates silos that slow decision-making by 25% and reduce collaboration effectiveness. Teams report spending 15% of their time seeking information that should be readily available, directly impacting productivity and employee frustration.
How We Uncovered This
Data Sources
- • Employee Survey - Communication Items
- • Cross-functional Project Audits
- • Meeting Effectiveness Data
Methodology
We analyzed communication effectiveness scores across departments and conducted interviews with project leads on cross-functional initiatives. The data revealed consistent patterns of information gaps and unclear ownership.
Key Findings
- • Cross-functional project success rates are 30% lower than single-team projects
- • Employees rate inter-department communication 22 points below intra-department scores
- • Average time to get cross-functional decisions is 2.5x longer than peer companies
- • 68% of employees report unclear understanding of other teams priorities and constraints
Related Benchmarks
Cross-functional Communication Score
CommunicationInformation sharing across departments needs significant improvement
Your Score: 54%
Peer Average: 71%
Decision-Making Speed
CommunicationCross-functional decisions take more than twice as long as peers
Your Score: 12 days avg
Peer Average: 5 days avg